Why opt for Real Estate CRM in Dubai?
Customer relationship management system offers you the tools that are required to lay a foundation which is important to manage all types of customers. It begins with the initial contacts and goes all the way up to the final stages of sales, leasing and property projects etc.
Real estate managers and property developers manage inquires of the buyers, project information and relationships of the investor. Real estate CRM in Dubai is being used vastly to target new customers and much more. Below are the benefits of customer relationship management system in Dubai.
The developers of real estate have always depended highly on brokers and the business is unstructured conventionally since long. There is a huge neglect in terms of structured cultivation of the broker and intimacy of customer. However, it is important to note that the increase in spending of middle and upper-middle-class people made Broker Management and Customer Centricity extremely crucial and demanding for the success of a business. Cross-sell opportunities and broker loyalty is truly imperative to existing and new customers.
Why opt for Real Estate CRM in Dubai?
Real estate business is all about tackling with tough challenges proficiently. You need to make good efforts on the right track once you’ve qualified as a lead. After that, it is crucial that high-quality experiences are delivered. CRM majorly increases the force productivity of the sales along with lead tracking, lead tagging, funnel visibility, real-time forecasts, daily sales activity analysis, health assessment as well as Sales team performance management. The conversion ratio is hence improved with this approach.
Real estate market is extremely competitive and demands a mindshare in the potential prospects ahead with a structured approach. CRM Dubai facilitates planning, executing and analyzing campaign performance by creating the marketing calendar. It helps in automated proactive communication and leads ownership definition with customers, brokers and even prospects with the workflow tool. You get to plan all the marketing campaigns in the future with effectiveness and build trust with improved customer experience.
You get to have a 360-degree view of all the customer information once the contact center is integrated. Turnaround time (TAT) and Service Level Agreement (SLA) breach can also be monitored with ease. Effective resolution of all the queries on time is also ensured this way. A custom built self-service customer portal when integrated, helps all the customers to be familiar with their project status, payment schedule, account information, and downloading of all the receipts and invoices. Real estate CRM Dubai contributes in enhancing customer experience along with maintenance of continuous communication with marketing campaigns.
Broker relationships are ultimately improved through integrated Broker Portal which is custom built. Transparency of the customer status and information is ensured which boosts the loyalty even more. Incentive status and lead references sharing are allowed and keep broker-wise performance in consideration. Your business improves when your reward and recognize your valuable brokers. It further helps you to have new brokers.
- Sales Force Automation
- Marketing Automation
- Enhanced Customer Experience
- Broker Loyalty & Performance Management